Knowledge Base, since its establishment in 2009, offer to their clientele exactly what it takes to be guided to a correct business decision.
For the company «Quality» means respect for the customers and service for their needs in the best possible manner.
To implement the target in question, the company gives a commitment to the following:
- Complete, prompt and systematic coverage of their clients` needs.
- Top quality services.
- Technical support for the services offered.
- Anticipation and prompt resolution of possible mistakes.
- Ongoing training of the staff.
For achievement of the above the administration of Knowledge Base:
- Establish calculable objectives for quality at corporate and departmental level, closely monitored by the administration through reviews.
- Have developed and installed a Quality Management System (Q.M.S.) in conformity with the ELOT ΕΝ 9001:2015 standards.
- Αpprove of and make available all resources to cover the company needs both at human and technological level, to secure its smooth, effective and productive operation.
- Promote continuing briefing and training of their executives.
- Monitor and evaluate continually the critical parameters and process so that the quality and safety of the installations, products/services and the staff is secured.
- Make efforts to achieve constant improvement of the products/services, their process and the Management System.
- Supply executives of high scientific training and experience and invest in their continual briefing and training in order to enhance the quality of all their activities.
Adopting the principle of constant improvement, the Administration of Knowledge Base recognize and reward team work, as well the individual efforts, invest on man, respect the customer and the society as a whole.
Our company administration makes a commitment to carry this quality policy into effect.
LEGAL REPRESENTATIVE of Knowledge Base